Support
For bug reports or inquiries, please use "Settings → Contact" within the app whenever possible.
Benefits of Contacting from Within the App
- App name, version, and build number are automatically attached
- iOS version and device model are automatically included
- This helps us resolve issues more quickly
Including a screenshot of the issue will also help us respond faster.
If the App Does Not Launch
If you are unable to contact us from within the app, please email us at:
When contacting us by email, please include the following information if possible:
- App name
- App version
- iOS version
- Device model
- Detailed description of the issue
We typically respond within a few days. Please ensure that emails from a-soft.info can be received.